Air New Zealand review by Rodney

My Favourite Airline! I love them because I can always speak to a customer service human being, who is on my side and works to help me with my situation, whatever it is. The staff at airNZ seem to always be friendly, kind and supportive. The food is good, and I have had confortable trips every time. I am stuck on the US during covid and my flights have been cancelled several times (by Australia, not AirNZ) and airNZ have been helpful at every turn, honoring the tickets I originally purchased and not charging for changes or extra prices on new flights : They have been timely at calling me when flights changed, and great at calling me back. Personally I will choose them every time for peace of mind.