Passenger Review

Royal Air Maroc review by Mohamed

2 / 10

10 October, 2020 by Mohamed Shehata

Economy Class

That day was horrible, literally horrible, a lot of loss financially, physically and Psychologically. At 18 of September, I went to the Airport holding my confirmed ticket to manchester. I suddenly found that the flight has been cancelled. Regarding that, I must be in the UK that day, I had to book quickly another flight with an expensive cost to London. I Went to London Heathrow Airport, and from that Airport I went by metro to the train station then to Liverpool. I checked my email several times including "Junk", "Spam" folders, Trying to find any cancellation email. I didn't find any cancellation flight email, and that is the main problem. I Booked an urgent expensive flight ticket, in addition to a train ticket. lost my pre-paid train ticket from Manchester to Liverpool. In addition to the stressful unplanned day. The physical effort and longer travel time. All of this happens because they didn't announce people about their cancellation flights. This is not a company. It is a non-responsible group of adults who own some of the planes.

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Royal Air Maroc

Royal Air Maroc

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

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