Passenger Review

Southwest Airlines review by Jana

8 / 10

02 January, 2020 by Jana FloresJon

Economy Class

Be careful when renting a car through Southwest. They offer special deals on rental cars but we found the cost to be more than if we had rented directly with Enterprise. We were charged $10.00 per day for the extra driver which when booked directly through Enterprise (as the wife) would have been no charge. So for seven days, that was an additional $70.00. Also, there was a large upcharge as we kept the car for additional days. The total bill came to over $1000.00 for 7 days! Not even a full size car. Definitely a special deal - but not for us.

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Southwest Airlines

Southwest Airlines

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

3

Baggage Handling

5

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline