Passenger Review

Lao Airlines review by Eleanor 2015-12-29

9 / 10

28 December, 2015 by ar

Economy Class

Surprisingly contemporary and efficient airline for land-locked Laos. The airline has clearly gone to great lengths to train staff and pilots. Equipment and departure lounge in Luang Prabang all new. I would definitely fly Lao again. Good value for money. // Downsides: some staff have a low level of English and the Immigration Counters have almost no English and are ineffficient and error-prone.

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Lao Airlines

Lao Airlines

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline