Passenger Review

TAP Portugal review by Stan

3 / 10

23 May, 2023 by Stan Frome

First Class

It's been 9 months since my terrible experience with TAP. Warning! Do not fly with this airline. Got to airport and found that flight had to stop midway and that it couldn't get to us. Had to spend the night. TAP would not get us a hotel room. Said they would reimburse us. I've been trying for 8 months and I still get the same email reply from them. Of course our flight the next day was delayed hours causing us to miss our connection in Lisbon. Zero luck getting reimbursed on that as well. Don't expect any reimbursements from these people. It's amazing they're still flying. I've seen my comments repeated often times in these reviews of TAP. I'm sorry, but that isn't business class. All I can say is read all the comments. Stay away from TAP!

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TAP Portugal

TAP Portugal

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

2

Baggage Handling

3

Check-in Process

1

Meals and Beverages

1

Recommend Airline