Passenger Review

Silver Airways review by Ken

2 / 10

06 March, 2022 by Ken Donnelly

Economy Class

We reserved our flight over a year ago to join 7 other couples who are friends since high school. We are all in our 70’s and booked a week at a sandals for over $6000. After checking in and getting a boarding pass with a seat assignment they informed us they downsized the plane and three of the four couples were not allowed to board. It took six hours to get any information on a possible flight the next day. We were told to call there reservation number to see if they were able to get a larger plane for the next day as the scheduled plane was already full. We attempted to call their reservations and were on hold for over an hour until our call was disconnected at 9PM when it closed. We flew from California for this trip and now will be returning without getting to the Bahamas and we are out $6000! And what did Silver airlines offer us…. A voucher on Silver Air for our ticket value. I will never attempt to fly this airline and neither should you! Ken donnelly

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Silver Airways

Silver Airways

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline