Passenger Review

Fiji Airways review by Mukesh

6 / 10

04 March, 2023 by Mukesh Mehta

Economy Class

I had a connecting flight from Auckland to Fiji to Singapore to New Delhi.. fiji airways until Singapore then Air India as last flight. We read some reviews regarding baggage being delayed or not boarded at all. To our worst fear exact same thing happened to me and my travel mate. We reached upto Singapore and our Smart Tags showed baggage location as Auckland terminal. We finally reached New Delhi and its been 20 hrs since, it's location is stuck at Nadi, Fiji international airport transit terminal. We are helpless with lots of important items in baggage, which is making our lives tough. The most we can get in compensation is 1000 nzd each passenger if at all it's lost or can't be delivered. Our items are worth much more. This is leaving bitter taste. I'll will strongly not recommend anyone if baggage is important to them.

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Fiji Airways

Fiji Airways

Overall Value for Money

3

Seat and Cabin Space

3

Customer Service

5

In Flight Entertainment

4

Baggage Handling

1

Check-in Process

3

Meals and Beverages

3

Recommend Airline