Passenger Review

Ryanair review by Rene

2 / 10

09 August, 2023 by Rene van Asperen

Economy Class

Be more helpful, Ryanair. Ryanair? Avoid like the plague. Ground crew is really 0% helpful. We were unable to check in online due to a Wi-Fi failure on the airport. We expected some consideration from the Ryanair-staff. That was quite naive.. We soon found that out!! After a rather unpleasant conversation, with a rather unpleasant person, we had to pay £100 for our boarding passes. But they ONLY accepted credit cards! Which we didn't have. So we couldn't fly. Staff were ice-cold. That's how they are trained. Finally, a friend paid for us. But we had already missed our flight because of this. Now we had to rebook our tickets. Of course, again we received the emotionless treatment of the staff and an extra 200 pounds lighter, we were finally able to leave the pigsty that is London Stansted Airport. Ryanair takes advantage of the fact people don't own a credit card, and they do this on purpose. It's just a low strategy to make a bit of extra money.

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Ryanair

Ryanair

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline