Passenger Review

Air Transat review by Karel

3 / 10

21 June, 2022 by Karel Cantelar

Economy Class

They cancelled my flight in 2021 with a very short notice, less than two weeks before the date, making extremely difficult to find another flight, that finally had to be with Air Canada. The cancellation also never returned all the money, with Air Transat stealing about 60 CAD from my money that they never returned. So, cancellation at short notice, theft and if you call, you can spend for hours waiting for them to answer the phone. Worst airline of them all. Try any other one. Too bad there are no zeros for these ratings. In a past flight, back in 2017, my baggage wasn't there and I was sent it two days later, having to use the same clothes for all those days. WORST.

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Air Transat

Air Transat

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

2

Baggage Handling

1

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline