Passenger Review

American Airlines review by Bruce

9 / 10

28 February, 2024 by Bruce Winslade

Economy Class

Despite some poor ratings on this airline, which I booked because of an attractive price, I found them to be mostly very good on a two-leg long-haul 28-hour journey from London to New Zealand The only thing negative was in the check-in, when my wife only was denied check-in because of a non-filled on-line traveller declaration form for NZ – but this is not a pre-requisite at the destination end and can be filled in manually on arrival - the airline should know this.

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American Airlines

American Airlines

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

5

Baggage Handling

5

Check-in Process

4

Meals and Beverages

5

Recommend Airline