Passenger Review
Austrian Airlines review by EVAN
6 / 10
17 October, 2022 by EVAN CHRISTIDIS
Economy Class
I flew on August 20 2022, VIE->LAX. My 3 bags were 4 days late, so came on August 24th. I filed complaint on their website for reimbursement and no response. Also filed complaint about parent company, Lufthansa, with BBB but BBB said they never responded to them either. It's now been 58 days and counting.
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Austrian Airlines
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
3
Meals and Beverages
2
Recommend Airline