Austrian Airlines review by Brian

A warning to those who purchase seat assignments from Austrian Airlines. They may not be honored. We purchased basic economy class tickets through our online agent. We also paid US$160 for advance seat assignments through the agent. Due to COVID travel restrictions, we had to rebook for a later late. Our agent informed us that we would need to repurchase advance seat assignments for the rebooked flight. What happened to our original purchase? No explanation from Austrian Airlines. We purchased seat assignments directly from the airlines this time. There was a minor schedule change (no more than 10 minutes) that resulted in our seat assignments being erased. We were able to get a seat assignment on the inbound flight, but nothing on the outbound. What happened? Absolutely no information from Austrian Airlines other than to contact our agent. Total brick wall despite several requests for information. Won't be flying these folks again.