PAL Express review by Jake

This is literally the worst airline you can imagine. Get to Manila and the didn’t have my baggage, along with 20 other passengers. I had to wait a whole day for my baggage, no boxers, no change of clothes, no toothbrush. Luckily I carried money on my person. Cost me and extra $120+ just buy all the essentials and a change of outfits. Then my luggage arrives the next day about 12-1pm and my baggage is clearly damaged. First off I say I paid $100 for you to check my bag, American Airlines didn’t even charge me that they say that charge is strictly for PAL. Delayed my bag a day and saw my bag has a huge rip which wasn’t there before. They eventually say no refund and and I essentially had to start taking pictures for the worker to file a report of damage. They denied my claim and my refund. Other horrible honorable mentions. You’re gonna be on a flight for 15 hours without Wi-Fi and they’re gonna change your seat without your consent. Unfortunately I believe this is the only Airline that flies into the Philippines from LAX