Passenger Review
Austrian Airlines review by kevin
4 / 10
30 November, 2019 by kevin foley
Economy Class
I am often on this airline as a segment of longer flights booked through another airline. Getting a seat assigned is ALWAYS a major ordeal, and takes 4-5 calls to find an agent competent to do it. Check in in Vienna is chaos and ridiculous with very little assistance. How about some real people, not machines, to deal with check in?
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Austrian Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
3
In Flight Entertainment
n/a
Baggage Handling
3
Check-in Process
2
Meals and Beverages
2
Recommend Airline