Passenger Review

Brussels Airlines review by Stacey

2 / 10

03 July, 2019 by Stacey Comstock

Economy Class

The plane was old and dirty. So old there was no phone charger or any other amenities. We always sit exit row. We were surprised to be told that we could not have our small bags stowed under the seat. After one flight attendant came by to harass us about that, another came and told me that I could not have my neck pillow. Really? My neck pillow? Nor my hat, I was lucky she let me have my book smh. My partner was also told he could not wear his headphones because we were in the exit row. Absolutely no beverage served. I understand it was a cheap commuter flight, but hell I’ve paid $59 on Southwest on a similar flight duration and was still offered a beverage. This was the most poorly pressurized plane I have ever ridden in. The decent was absolutely painful and torturous.

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Brussels Airlines

Brussels Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline