Passenger Review

Austrian Airlines review by Devynn

2 / 10

14 November, 2022 by Devynn Glanz

Economy Class

I would give them zero stars if possible. They’ve lost my luggage twice. It’s been over four months and they haven’t reimbursed me and won’t reimburse me the amount they owe. They claim they never received my claim even though I’ve submitted it four times. Now I specifically got a carry on luggage so I wouldn’t have to EVER check my luggage in with them again. I was fine on the flight to but on the flight from they would not let me carry my luggage on. I got the carry on luggage from them also. They don’t care about their customers. Don’t ever fly them. Two out of the three times I’ve flown with them they lost my luggage.

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Austrian Airlines

Austrian Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline