About Brussels Airlines

Brussels Airlines, the flag carrier of Belgium, is based in the capital, Brussels, and operates from Brussels Airport. It began as a result of the merger between SN Brussels Airlines (itself a successor to the historic Belgian national carrier Sabena) and Virgin Express. Since its inception, Brussels Airlines has aimed to connect Belgium to the rest of the world, serving as a key player in international air travel. The airline is known for its commitment to customer service and has become synonymous with Belgian hospitality. Over the years, it has expanded its route network considerably, linking numerous destinations across Europe, Africa, and North America, thus facilitating business and tourism connections between these continents. The airline boasts a diverse fleet which is utilized to meet the demands of its expansive network. The strategic selection of aircraft is designed to optimize fuel efficiency and enhance the passenger experience. The fleet's versatility allows Brussels Airlines to operate both short-haul European flights and long-haul intercontinental services effectively. The interiors of these aircraft reflect modern aesthetics and are equipped with contemporary comforts that cater to business and leisure travelers alike. By continuously upgrading and maintaining its fleet, Brussels Airlines ensures safety, reliability, and minimal environmental impact, aligning with global sustainability efforts. Brussels Airlines places a strong emphasis on passenger services, seeking to provide a seamless and enjoyable experience. It offers different travel classes, each tailored to suit various passenger needs and preferences. Onboard amenities include a range of meal options which highlight Belgian cuisine, reflecting the airline's roots and promoting national heritage. Additionally, Brussels Airlines invests in technology to streamline the travel process, featuring online check-in services, a user-friendly website, and a mobile app for convenience. The airline also participates in a frequent flyer program, enriching customer loyalty and rewarding regular passengers with benefits and services that enhance their travel experience. Through its diligent attention to passenger comfort and operational excellence, Brussels Airlines continues to uphold its reputation as a reliable carrier committed to connecting Belgium with the world.

Overall Value for Money

2.1

From 33 reviews

Seat and Cabin Space

2.8

From 33 reviews

Customer Service

2.1

From 36 reviews

In Flight Entertainment

2.3

From 23 reviews

Baggage Handling

1.5

From 6 reviews

Check-in Process

2.0

From 6 reviews

Meals and Beverages

2.3

From 24 reviews

Recommend Airline

18.4%

From 38 reviews

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