5 round trips from October 2022 until May 2023, being one flight in Business class, allowed me to appreciate the difference with other airlines: I was impressed with so friendly attitude of all the crew. From the first moment on board each crew staff really transmitted happiness. It was like to start vacation when still on the plane, although I was travelling on business purposes. I liked the food, that had some tropical touch, maybe Mauritian one. And I was totally impressed with the Business class: not only because it was so comfortable to sleep on totally plain bed, but also with each single detail - every item in the cosmetic travel bag was selected with such a care, and the food was great (I also had a special food of raw fruit - like being on the beautiful island). It was like to be in Mauritius while still being on the plane. Thank you the great team and crew of Air Mauritius!!!

Flew Air Mauritius Perth Kenya and return. Unfortunatly my wife was taken seriously ill on the flight home and I would like to congratulate the airline on the way they dealt with the situation in calm, efficient and caring way. The ambbulance was waiting when we arrived and ground staff completed a smooth and quick transfer. Apart from this incident the flight was good, boarding well organized ,flightbcrew attentive and meals of a reasonable standard. The only down side was the out of date entertainment system with all films starting at a commont time and poor selection.

Delay with mechanical problems from Mauritius to Perth. Parents were stranded due to poor service. Parents stayed in Perth overnight because HO in Mauritius were unable to be clear and concise in delivering information or making decisions. I lodged a couple of complaints to their office and received a measured response where they were very quick to pat themselves on the back for job well done. To date this issue is not resolved. Thinking of going to VCAT in the next few weeks. Watch this space... it will be called "Spotlight on Air Mauritius". I have travelled over a dozens of time with them and service has not improved in that time and I am justified because I was promised a call and so far both call & emails are being ignored. They forget that they exist because of our patronage.

When coming it was good But return bad experience my flight got cancel not good without prior they told not fair Give me compensation n update my seat

Drunk passenger and crew kept on giving alchohol.

Nice Airline nice air hostess

Service was non-existent. Husband and I and our 4yr old flew Perth-Mauritius. Crew were not just unhelpful but sullen and rude. Given the people we met in Mauritius we're friendly and helpful I think it's time for mass retrenchment of aircrew and recruit staff who actually want to work and do a job well. Never answered crew call button I had to go and find crew (sitting chatting at back of plane) for water, blanket etc. One hostess even responded to a request with "you think you're at home?" Seriously!? To top it all my son and I ate the chicken and both contracted campylobacter which ruined 6 days of a 10 day holiday. NEVER, EVER will I fly Air Mauritius again and certainly won't recommend them. I will find the time to relay this message as far and wide as possible. Sharpen your act people, the worlds a competitive market place and other airlines fly your routes, good luck on making 51yrs!

Non existing inflight entertaintement!!! Before top of descent they take your headset back. Non conform to the standard looking staff

Seat Comfort was bad ,entertainment and time delay

Not impressed that kids get offered extra leg room seats don't think they had to pay for them! If a plane still has ashtrays you KNOW you're in for a horrid flight!!!! Cockroaches crawling around on TWO of my flights ..... Outdated old and staff manners leave ALOT TO BE DESIRED!